{"formats":[{"name":"JSON","format":"json","url":"\/downloads\/2026\/code-json\/37.2-311.3.json"},{"name":"Plain Text","format":"text","url":"\/downloads\/2026\/code-text\/37.2-311.3.txt"},{"name":"XML","format":"xml","url":"\/downloads\/2026\/code-xml\/37.2-311.3.xml"},{"name":"HTML","format":"html","url":"\/downloads\/2026\/code-html\/37.2-311.3.html"}],"law_id":360927,"edition_id":2,"section_id":360927,"structure_id":51617,"section_number":"37.2-311.3","catch_line":"Standards for community care teams and mobile crisis teams","history":"2021, Sp. Sess. I, c. 248.","full_text":"The Department shall ensure that mobile crisis teams and community care teams:\n\n1\n\nAre designed in partnership with community members, including people with lived experience utilizing crisis services;\n\n2\n\nAre staffed by personnel who reflect the demographics of the community served;\n\n3\n\nTo the extent permitted by law, collect customer service data from individuals served, including demographic information and any information recommended by SAMHSA; and\n\n4\n\nCollaborate with local law-enforcement agencies in use of the crisis call center.\n\n","order_by":null,"text":{"0":{"id":1343085,"text":"The Department shall ensure that mobile crisis teams and community care teams:","type":"section","prefixes":[""],"prefix":"","entire_prefix":"","prefix_anchor":"","level":1,"next_prefix":"1"},"1":{"id":1343086,"text":"Are designed in partnership with community members, including people with lived experience utilizing crisis services;","type":"section","prefixes":["1"],"prefix":"1","entire_prefix":"1","prefix_anchor":"1","level":1,"prior_prefix":"","next_prefix":"2"},"2":{"id":1343087,"text":"Are staffed by personnel who reflect the demographics of the community served;","type":"section","prefixes":["2"],"prefix":"2","entire_prefix":"2","prefix_anchor":"2","level":1,"prior_prefix":"1","next_prefix":"3"},"3":{"id":1343088,"text":"To the extent permitted by law, collect customer service data from individuals served, including demographic information and any information recommended by SAMHSA; and","type":"section","prefixes":["3"],"prefix":"3","entire_prefix":"3","prefix_anchor":"3","level":1,"prior_prefix":"2","next_prefix":"4"},"4":{"id":1343089,"text":"Collaborate with local law-enforcement agencies in use of the crisis call center.","type":"section","prefixes":["4"],"prefix":"4","entire_prefix":"4","prefix_anchor":"4","level":1,"prior_prefix":"3"}},"ancestry":[{"id":51617,"edition_id":2,"name":"The Department and the Commissioner","identifier":"1","label":"article","depth":4,"order_by":1,"parent_id":51616,"metadata":{"child_laws":29,"child_structures":0},"date_created":"2026-08-02 02:44:59","date_modified":"2026-08-02 12:32:47","permalink":{"id":1436717,"object_type":"structure","relational_id":51617,"identifier":"1","token":"37.2\/I\/3\/1","url":"\/37.2\/I\/3\/1\/","edition_id":2,"permalink":0,"preferred":1}},{"id":51616,"edition_id":2,"name":"Department of Behavioral Health and Developmental Services","identifier":"3","label":"chapter","depth":3,"order_by":3,"parent_id":51609,"metadata":{"child_laws":34,"child_structures":4},"date_created":"2026-08-02 02:44:59","date_modified":"2026-08-02 12:32:47","permalink":{"id":1436715,"object_type":"structure","relational_id":51616,"identifier":"3","token":"37.2\/I\/3","url":"\/37.2\/I\/3\/","edition_id":2,"permalink":0,"preferred":1}},{"id":51609,"edition_id":2,"name":"General Provisions","identifier":"I","label":"subtitle","depth":2,"order_by":1,"parent_id":51608,"metadata":{"child_laws":80,"child_structures":13},"date_created":"2026-08-02 02:44:56","date_modified":"2026-08-02 12:32:47","permalink":{"id":1436677,"object_type":"structure","relational_id":51609,"identifier":"I","token":"37.2\/I","url":"\/37.2\/I\/","edition_id":2,"permalink":0,"preferred":1}},{"id":51608,"edition_id":2,"name":"Behavioral Health and Developmental Services","identifier":"37.2","label":"title","depth":1,"order_by":85,"parent_id":null,"metadata":{"child_laws":229,"child_structures":35},"date_created":"2026-08-02 02:44:56","date_modified":"2026-08-02 12:32:46","permalink":{"id":1436675,"object_type":"structure","relational_id":51608,"identifier":"37.2","token":"37.2","url":"\/37.2\/","edition_id":2,"permalink":0,"preferred":1}}],"structure_contents":[{"id":360912,"structure_id":51617,"section_number":"37.2-300","catch_line":"Creation and supervision of Department","url":"\/37.2-300\/","token":"37.2\/I\/3\/1\/37.2-300","metadata":false},{"id":360913,"structure_id":51617,"section_number":"37.2-301","catch_line":"Appointment of Commissioner","url":"\/37.2-301\/","token":"37.2\/I\/3\/1\/37.2-301","metadata":false},{"id":360914,"structure_id":51617,"section_number":"37.2-302","catch_line":"Term of office and vacancy therein","url":"\/37.2-302\/","token":"37.2\/I\/3\/1\/37.2-302","metadata":false},{"id":360915,"structure_id":51617,"section_number":"37.2-303","catch_line":"Qualifications of Commissioner","url":"\/37.2-303\/","token":"37.2\/I\/3\/1\/37.2-303","metadata":{"court_decisions":""}},{"id":360916,"structure_id":51617,"section_number":"37.2-304","catch_line":"Duties of Commissioner","url":"\/37.2-304\/","token":"37.2\/I\/3\/1\/37.2-304","metadata":false},{"id":360917,"structure_id":51617,"section_number":"37.2-305","catch_line":"Receiving gifts and endowments","url":"\/37.2-305\/","token":"37.2\/I\/3\/1\/37.2-305","metadata":false},{"id":360918,"structure_id":51617,"section_number":"37.2-306","catch_line":"Research into causes of mental illness, developmental disabilities, substance abuse, and related subjects","url":"\/37.2-306\/","token":"37.2\/I\/3\/1\/37.2-306","metadata":false},{"id":360919,"structure_id":51617,"section_number":"37.2-307","catch_line":"Employment of special counsel to defend Board member, officer, or employee of Department in criminal cases","url":"\/37.2-307\/","token":"37.2\/I\/3\/1\/37.2-307","metadata":false},{"id":360922,"structure_id":51617,"section_number":"37.2-308","catch_line":"Data reporting on children and adolescents","url":"\/37.2-308\/","token":"37.2\/I\/3\/1\/37.2-308","metadata":false},{"id":360920,"structure_id":51617,"section_number":"37.2-308.01","catch_line":"Commitment hearings for involuntary admissions; data sharing","url":"\/37.2-308.01\/","token":"37.2\/I\/3\/1\/37.2-308.01","metadata":false},{"id":360921,"structure_id":51617,"section_number":"37.2-308.1","catch_line":"Acute psychiatric bed registry","url":"\/37.2-308.1\/","token":"37.2\/I\/3\/1\/37.2-308.1","metadata":false},{"id":360923,"structure_id":51617,"section_number":"37.2-309","catch_line":"Department responsible for substance abuse services; office established; qualifications of staff","url":"\/37.2-309\/","token":"37.2\/I\/3\/1\/37.2-309","metadata":false},{"id":360924,"structure_id":51617,"section_number":"37.2-310","catch_line":"Powers and duties of Department related to substance abuse","url":"\/37.2-310\/","token":"37.2\/I\/3\/1\/37.2-310","metadata":false},{"id":360931,"structure_id":51617,"section_number":"37.2-311","catch_line":"Review of applications for state or federal funds or services used in substance abuse programs","url":"\/37.2-311\/","token":"37.2\/I\/3\/1\/37.2-311","metadata":false},{"id":360925,"structure_id":51617,"section_number":"37.2-311.1","catch_line":"Comprehensive crisis system; Marcus alert system; powers and duties of the Department related to comprehensive mental health, substance abuse, and developmental disability crisis services","url":"\/37.2-311.1\/","token":"37.2\/I\/3\/1\/37.2-311.1","metadata":false},{"id":360926,"structure_id":51617,"section_number":"37.2-311.2","catch_line":"Powers and duties of crisis call center","url":"\/37.2-311.2\/","token":"37.2\/I\/3\/1\/37.2-311.2","metadata":false},{"id":360927,"structure_id":51617,"section_number":"37.2-311.3","catch_line":"Standards for community care teams and mobile crisis teams","url":"\/37.2-311.3\/","token":"37.2\/I\/3\/1\/37.2-311.3","metadata":false},{"id":360928,"structure_id":51617,"section_number":"37.2-311.4","catch_line":"Crisis Call Center Fund","url":"\/37.2-311.4\/","token":"37.2\/I\/3\/1\/37.2-311.4","metadata":false},{"id":360929,"structure_id":51617,"section_number":"37.2-311.5","catch_line":"Collection of 988 charges","url":"\/37.2-311.5\/","token":"37.2\/I\/3\/1\/37.2-311.5","metadata":false},{"id":360930,"structure_id":51617,"section_number":"37.2-311.6","catch_line":"Liability for emergency calls to the National Suicide Prevention Lifeline","url":"\/37.2-311.6\/","token":"37.2\/I\/3\/1\/37.2-311.6","metadata":false},{"id":360934,"structure_id":51617,"section_number":"37.2-312","catch_line":"Department responsible for education and training programs","url":"\/37.2-312\/","token":"37.2\/I\/3\/1\/37.2-312","metadata":false},{"id":360932,"structure_id":51617,"section_number":"37.2-312.1","catch_line":"Department to be lead agency for suicide prevention across the lifespan","url":"\/37.2-312.1\/","token":"37.2\/I\/3\/1\/37.2-312.1","metadata":false},{"id":360933,"structure_id":51617,"section_number":"37.2-312.2","catch_line":"Commonwealth Mental Health First Aid Program","url":"\/37.2-312.2\/","token":"37.2\/I\/3\/1\/37.2-312.2","metadata":{"court_decisions":""}},{"id":360936,"structure_id":51617,"section_number":"37.2-313","catch_line":"Employment of unlicensed physician by Department","url":"\/37.2-313\/","token":"37.2\/I\/3\/1\/37.2-313","metadata":false},{"id":360935,"structure_id":51617,"section_number":"37.2-313.1","catch_line":"Licensed physician required at certain training centers","url":"\/37.2-313.1\/","token":"37.2\/I\/3\/1\/37.2-313.1","metadata":false},{"id":360940,"structure_id":51617,"section_number":"37.2-314","catch_line":"Background check required","url":"\/37.2-314\/","token":"37.2\/I\/3\/1\/37.2-314","metadata":false},{"id":360937,"structure_id":51617,"section_number":"37.2-314.1","catch_line":"Developmental Disabilities Mortality Review Committee; duties; membership; confidentiality; report; penalty","url":"\/37.2-314.1\/","token":"37.2\/I\/3\/1\/37.2-314.1","metadata":false},{"id":360938,"structure_id":51617,"section_number":"37.2-314.2","catch_line":"Problem Gambling Treatment and Support Fund","url":"\/37.2-314.2\/","token":"37.2\/I\/3\/1\/37.2-314.2","metadata":false},{"id":360939,"structure_id":51617,"section_number":"37.2-314.3","catch_line":"Powers and duties of the Department related to supported decision-making agreements; report","url":"\/37.2-314.3\/","token":"37.2\/I\/3\/1\/37.2-314.3","metadata":false}],"previous_section":{"id":360926,"structure_id":51617,"section_number":"37.2-311.2","catch_line":"Powers and duties of crisis call center","url":"\/37.2-311.2\/","token":"37.2\/I\/3\/1\/37.2-311.2","metadata":false},"next_section":{"id":360928,"structure_id":51617,"section_number":"37.2-311.4","catch_line":"Crisis Call Center Fund","url":"\/37.2-311.4\/","token":"37.2\/I\/3\/1\/37.2-311.4","metadata":false},"metadata":false,"official_url":"https:\/\/law.lis.virginia.gov\/vacode\/37.2-311.3\/","history_text":false,"references":[{"id":360925,"section_number":"37.2-311.1","catch_line":"Comprehensive crisis system; Marcus alert system; powers and duties of the Department related to comprehensive mental health, substance abuse, and developmental disability crisis services","order_by":null,"url":"\/37.2-311.1\/"},{"id":360926,"section_number":"37.2-311.2","catch_line":"Powers and duties of crisis call center","order_by":null,"url":"\/37.2-311.2\/"},{"id":360928,"section_number":"37.2-311.4","catch_line":"Crisis Call Center Fund","order_by":null,"url":"\/37.2-311.4\/"}],"refers_to":false,"permalink":{"id":1436783,"object_type":"law","relational_id":360927,"identifier":"37.2-311.3","token":"37.2\/I\/3\/1\/37.2-311.3","url":"\/37.2-311.3\/","edition_id":2,"permalink":0,"preferred":1},"url":"\/37.2-311.3\/","token":"37.2\/I\/3\/1\/37.2-311.3","dublin_core":{"Title":"Standards for community care teams and mobile crisis teams","Type":"Text","Format":"text\/html","Identifier":"\u00a7 37.2-311.3","Relation":"Code of Virginia"},"html":"\n\t\t\t\t\t\t<section><p>The <span class=\"dictionary\">Department<\/span> shall ensure that mobile crisis teams and community care teams:<\/p><\/section>\n\t\t\t\t\t\t<section id=\"1\"><p><span class=\"prefix-number\">1.<\/span> Are designed in partnership with community members, including people with lived experience utilizing crisis services; <a id=\"paragraph-1343086\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.3\/#1\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"2\"><p><span class=\"prefix-number\">2.<\/span> Are staffed by personnel who reflect the demographics of the community served; <a id=\"paragraph-1343087\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.3\/#2\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"3\"><p><span class=\"prefix-number\">3.<\/span> To the extent permitted by <span class=\"dictionary\">law<\/span>, collect customer service data from <span class=\"dictionary\">individuals<\/span> served, including demographic information and any information recommended by SAMHSA; and <a id=\"paragraph-1343088\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.3\/#3\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>\n\t\t\t\t\t\t<section id=\"4\"><p><span class=\"prefix-number\">4.<\/span> Collaborate with local <span class=\"dictionary\">law<\/span>-enforcement agencies in use of the crisis call center. <a id=\"paragraph-1343089\" class=\"section-permalink\" href=\"https:\/\/vacode.org\/37.2-311.3\/#4\"><i class=\"fa fa-link\"><\/i><\/a><\/p><\/section>","plain_text":"                                 CODE OF VIRGINIA\n\nSTANDARDS FOR COMMUNITY CARE TEAMS AND MOBILE CRISIS TEAMS (\u00a7 37.2-311.3)\n\nThe Department shall ensure that mobile crisis teams and community care teams:\n\n1. Are designed in partnership with community members, including people with\nlived experience utilizing crisis services;\n\n2. Are staffed by personnel who reflect the demographics of the community\nserved;\n\n3. To the extent permitted by law, collect customer service data from\nindividuals served, including demographic information and any information\nrecommended by SAMHSA; and\n\n4. Collaborate with local law-enforcement agencies in use of the crisis call\ncenter.\n\nHISTORY: 2021, Sp. Sess. I, c. 248.","edition":{"id":2,"name":"2026","slug":"2026","date_created":"2026-07-16 18:40:23","date_modified":"2026-08-02 15:14:36","current":1,"order_by":2,"last_import":"2026-08-02 12:37:30"}}